CONTACT
Customer Support
ORDER SUPPORT
Where’s my order?
Once your order ships, you’ll receive tracking details via email. Most Aussie orders arrive within 3–7 business days.
Need to change or cancel your order?
If your order hasn’t shipped yet, contact us ASAP. Once it’s on the way, we can’t stop it — but we’ll work with you to find the best solution.
PRODUCT SUPPORT
Need help setting up your screen or gear?
Sniper gear is designed for quick installs and clean setups. If you’re unsure about compatibility or have a setup question, reach out — we’ll walk you through it.
Compatible sounders?
Sniper Screens work with most major sounders — including Simrad, Hummingbird, and Garmin (check your model number before ordering). Not sure? Just ask.
WARRANTY AND RETURNS
Sniper Screen Warranty
- Screens: 2-year warranty covering materials & workmanship
- Cables: 6-month warranty
- All other products: No warranty
Warranty covers faults under normal use — not misuse, accidental damage, or wear and tear.
Returns
Change of mind? You can return any unused product within 30 days of delivery for a full refund (excluding shipping). Item must be in original packaging and condition.
Something damaged in transit?
Send us clear photos within 48 hours of delivery and we’ll replace or refund it — fast.
CONTACT US
Email: admin@sniperscreen.com.au
We reply within 1 business day — often faster.