Refund policy

Last updated: August 16, 2025

Change of Mind Returns

30-day return window from purchase date.

Item must be unused, in original packaging, with proof of purchase.

Return shipping is the buyer’s responsibility.

If Item is Faulty or Wrong

We cover return shipping.

Refunds, repairs, or exchanges will be offered once inspected.

How to Return an Item

Email support@sniperscreen.com.au with your order number and reason.

We’ll provide return instructions.

Refunds or exchanges will be processed after inspection.

Warranty Policy

Sniper Screen – 2-Year Limited Warranty

Covers manufacturing defects or faults during normal use.

Does not cover accidental damage, misuse, unauthorised repairs, or water damage from incorrect use.

To claim: email support@sniperscreen.com.au with proof of purchase, fault details, and photos/video.

Other Products

Covered by Australian Consumer Law:

Replacement or refund for major failure.

Repair or replacement for minor issues.